100% Satisfaction Guaranteed
We offer a 100% Satisfaction Guarantee on all orders. We're not happy, if you're not happy!
If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order less shipping fees. All return requests must be made within 14 days of receiving your order. If you wish to return your order, please email us at Hello@novarosee.com with the subject line “ORDER RETURN” and include your order number and the reason for return. If your item arrived damaged or defective, we pay for return shipping. If you are returning an item because you changed your mind, you pay for return shipping.