Return Policy

We truly hope you are 100% happy with your Nova Rose order. If something isn't right, we're here to help.

Return window

We accept returns within 14 days of delivery.

How to start a return

Email us at Hello@novarosee.com or contact@novarosee.com with your order number.

Return shipping

• If your item arrived damaged or defective, we pay for return shipping.
• If you are returning an item because you changed your mind, you pay for return shipping.

See also our Refund Policy and 100% Satisfaction Guarantee.