We truly hope you are 100% happy with our products every order is packaged with an obsessive attention to detail to ensure customer satisfaction we have a 7-day money-back guarantee on any item that breaks in seven days of receiving the item
Due to sanitary/health reasons lashes are not illegible for refunds or exchanges sorry for any inconvenience this may cause
If a product is defective you must notify us within 48 hours of receiving your items to be eligible for a refund or exchange
Please understand that we can not restock or issue a refund for items once they leave our facility. We will not accept any returns of products for reasons other than a damaged lash, defective or a mishap on our end. We apologize in advance for any inconvenience this may cause.
Shipping fees are non-refundable if you received free shipping with your order you will be deducted The shipping fee from your refund
incorrect shipping information
We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer. We are not responsible for lost or stolen packages confirm to be delivered by the USPS. we are also not responsible for delays by the usps
If you wish to cancel an order contact customer service at firstname.lastname@example.org within24 hours of placing your order unfortunately we cannot process cancellations or refunds after 24 hours if you have further inquiries please email us